HR Services

Our CCBSS HR Services team supports thousands of colleagues throughout the Coca-Cola bottling system in North America.

Our goal is to help our bottling partners enjoy an integrated HR experience that’s efficient, mobile-enabled and powered by analytics. Our services include personnel administration and payroll; talent recruiting, hiring and onboarding; employee support; and benefits administration.

Dynamic and high energy, our HR Services team involves a variety of roles and experiences. Our associates enjoy tremendous opportunities for development and advancement. Our focus on technical expertise and innovation keeps our team sharp, and our connection with bottlers across all of the North America Cola-Cola bottling system provides a view into the inner workings of this fascinating and complex system. We provide support to the bottlers’ HR teams, working with them to resolve critical issues and helping to create lasting solutions and continued process improvements. By doing so, we allow the local representatives to spend more time cultivating and growing their companies, while meeting their employees’ needs.

Our HR Services team is dedicated to creating an excellent experience for employees of our bottler clients. This includes delivering not only operational HR processes and programs, but also developing overarching strategies to ensure employee success.”

Our Services & Offerings

HR Services executes the HR practices and procedures created by client bottling companies, ensuring we have the right people in the right role to implement the overall business strategy. Day to day, we’re involved in consulting with key client contacts, managing payroll operations, evaluating organizational structures and recruiting invaluable employees.

BENEFITS ADMINISTRATIONProvides day-to-day operational execution of benefit programs
COMPENSATION ADMINISTRATIONExecutes annual rewards cycle and supports annual, scheduled and/or mass change processes related to changes in compensation
CONTACT CENTERFunctions as the first point of contact for HR query resolution for payroll, organization and personnel administration from multiple channels
HR MASTER DATAMaintains personnel and organizational data
LEAVE ADMINISTRATIONManages leave administration processes
PAYROLL PROCESSINGDelivers regular and off-cycle pay
TALENT ACQUISITION SERVICESConducts pre-selection process, including screening, scheduling interviews with candidates, hiring authorities and HR representatives, as well as post-offer activities and facilitates the data transfer of new hire data
HR REPORTINGDevelops and maintains HR ad hoc reports and dashboards