Caitlyn Carr
Appointed President and CEO of Coca-Cola Bottlers’ Sales & Services (CCBSS) in 2024, Caitlyn is responsible for providing strategic direction to the organization, as well as translating strategy into concrete action plans to advance the company. With ultimate responsibility relative to all business functions, Caitlyn leads the company in an innovative, customer-centric, engaging, and effective manner. She reports to a Board of Directors that consists of 17 senior executives from the top U.S. Coca-Cola bottlers and Coca-Cola North America Operating Unit (NAOU) leadership. Caitlyn manages her organization with a particular focus on operational efficacy, employee engagement and exceptional service delivery.
She endeavors to efficiently lead CCBSS, which provides business and procurement services that make it simpler for suppliers, customers and bottlers to do business across the North America Coca-Cola bottling system. She is an accomplished executive leader who has been with the Coca-Cola system since 2001 working in the areas of shared services, procurement, engineering, packaging technology, capital planning, and supply chain.
Caitlyn has more than 23 years of progressive Coca-Cola system experience in strategy implementation coupled with deep beverage industry knowledge. Prior to her current position, she was Senior Vice President, Business Services. Caitlyn led a highly talented and innovative shared services team with a focus on process and system automation. She reduced overall operation cost by improving business results through digital transformation initiatives and strategic partnerships.
Her tenure with the Coca-Cola system has been marked by transformative leadership, where she has generated multimillion-dollar savings while driving cultural advancements, associate development, as well as organizational change to improve performance and customer service. Caitlyn has held roles of increasing responsibility within CCBSS as well as with various Coca-Cola system entities including Coca-Cola Enterprise (CCE), Coca-Cola Supply, and Coca-Cola Refreshments (CCR). Her previous titles have been Vice President, Customer Business Solutions (CBS); Vice President, Strategy & Operations Procurement; Director, Strategy & Insights Procurement; Director, Packaging Technology; and Director, Engineering Commercialization and Program Management, to name just a few of the jobs she’s held over her extensive Coca-Cola system career.
Caitlyn possesses a combination of logistical and operational leadership expertise. She has excelled at building and leading teams, and at creating strategic vision with clear purpose and urgency during times of change. She has a proven skill-set relative to executing multi-faceted business integration efforts designed to improve employee experience, customer service, and Coca-Cola system-wide profitability.
Caitlyn is a proud Georgia Tech alumna who treasures quality moments with her two lively teenagers, savors adventurous travels with her friends and family, and enjoys long walks with her two dogs.
